Servsafe Chapters 10-14

24 July 2022
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question
A well designed facility has what features
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- Good workflow - Reduction of cross-contamination - Accessibility for cleaning
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A good workflow should keep food out of the ____________ as much as possible and limit the number of times food is handled.
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Temperature Danger Zone
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For good workflow storage areas should be near the ___________ to prevent delays in storing food.
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Receiving area
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Prep tables should be near _____ & _____
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coolers and freezers
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Reduction of cross contamination: Place equipment to prevent splashing or spillage from 1 piece of equipement onto another. Is it good practice to place the dirty utensil table next to the salad prep sink?
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No
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Accessibilty for cleaning: hard to reach areas are ______ likely to be cleaned. A well-planned _____ makes it _____ for staff to clean the facility and equipment
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less layout easier
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Before starting any new construction or a large remodeling project who should you check with for approval of your design plan.
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local regulatory authority
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Reviewing your design plan with the local regulatory authority can have several benefits, what and why?
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- it ensures that the design meets regulatory requirements - It ensures a safe flow of food - It may save time and money - additionally, they provide information on what is necessary for good sanitation
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When choosing flooring, wall and ceiling materials and doors what is the most important factor?
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How easy the surfaces are to clean and maintain
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Floors in the food prep, food storage, dishwashing, walk-in coolers, dressing and locker rooms, & restroom must be:
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- smooth - nonabsorbent - easy to clean - durable - have coving
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The material for facility's walls, ceilings, and doors must be:
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- smooth - nonabsorbent - durable - easy to clean - light colors are recommended for walls & ceilings - walls should be able to withstand repeated washings
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Food contact surfaces must have these traits?
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- safe for contact with food - nonabsorbent, smooth, & corrosion resistant - easy to clean & maintain - durable stands up to heavy use and repeated cleaning - resistant to damage
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Nonfood contact surfaces, these surfaces aren't designed for direct contact with food, but food may splash or spill onto them, they must have these traits:
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- nonabsorbent, smooth & corrosion resistant - easy to clean & maintain - free of unnecessary ledges, projections and crevices
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What 3 organizations help with choosing equipment?
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- NSF - UL classified - UL EPH
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Which organization creates standards for foodservice equipment. It also certifies equipment. The NSF mark means an item has been evaluated, tested and certified by _____ as meeting its food-equipment standards
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NSF
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This organization provides classification listings for equipment that meets ANSI/NSF standards
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Underwriters Laboratories (UL) classified
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This organization also certifies items that meet its own standards for environment and public health (EPH). Equipment that meets ______ standards is also acceptable for food service use.
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UL EPH
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Floor mounted equipment on legs at least ____ inches high. Another option is to seal it to a masonary base
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6 inches
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Tabletop equipment put on legs at least ____ inches high or seal it to the countertop
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4 inches
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Dishwashers very by size, style and sanitizing methods. What are the 2 ways they sanitize?
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- very hot water (180 degrees) - chemical solution
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Dishwashers should have settings posted on the machine, what info should be posted?
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- water temperature - conveyor speed - water pressure
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A handwashing station should have the following items:
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- hot and cold running water (100 degrees) - soap - can be liquid, bar, or powder - A way to dry hands, - do not use common cloth towels - Garbage container - required if paper towels are used - Signage - that tells employees to wash hands before returning to work.
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When water is safe to drink it is called?
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potable water
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Water is used for dishwashing, cleaning, cooking and drinking in an operation. Having safe water is critical. It may come from these sources?
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- approved public water mains - private water sources that are regularly tested & maintained - closed portable water containers - water transport vehicles
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If your operation uses a private water supply, such as a well, you must make sure the water is safe to use. How often should you test private water systems?
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at least once a year - keep these test reports on file
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The greatest challenge to water safety comes from?
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cross-connections
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A cross-connection is a physical link betwen ______ water and _____ water which can come from drains, sewers or other waste-water sources
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- clean - dirty
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The reverse flow of contaminats through a cross-connection into a potable water supply is?
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back flow
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The best way to prevent backflow is to avoid?
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creating a cross-connection
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Do not attach a hose to a faucet unless a backflow prevention devise, such as a _______ is attached
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vacuum breaker
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The only way to prevent a backflow is to create an
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air gap
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The space that seperates a water supply outlet from a potentially contaminated source is?
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air gap
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A sink that is correctly designed and installed usually has 2 air gaps, where are they?
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- between the faucet and the flood rim of the sink - between the drainpipe of the sink and the floor drain of the operation
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Minimum lighting intensity requirements for prep areas?
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50 foot candles or 540 lux
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Minimum lighting intensity requirements for handwashing or dishwashing areas?
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20 foot candles or 215 lux
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Minimum lighting intensity requirements for buffets and salad bars?
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20 foot candles or 215 lux
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Minimum lighting intensity requirements for displays for produce or packaged foods?
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20 foot candles or 215 lux
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Minimum lighting intensity requirements for utensil-storage areas
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20 foot candles or 215 lux
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Minimum lighting intensity requirement for wait stations
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20 foot candles or 215 lux
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Minimum lighting intensity requirement for restrooms
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20 foot candles or 215 lux
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Minimum lighting intensity requirements for inside some equipement (reach in cooler)
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20 foot candles or 215 lux
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Miniumum lighting intensity requirements for inside walk-in coolers and freezer units
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10 foot candles or 108 lux
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Miniumum lighting intensity requirements for dry storage areas
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10 foot candles or 108 lux
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Minimum lighting intensity requirements for dining rooms (for cleaning purposes)
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10 foot candles or 108 lux
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All lights should have ___________ lightbulb or protective covers. These products prevent broken glass from contaminating food or food-contact surfaces
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shatter-resistant
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This improves the air inside an operation. It removes odors, gases, grease, dirt and mold?
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ventilation
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Ventilation must be designed so that grease and condensation from hoods, fans, and ductwork don't ?
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drip onto food or equipment
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Garbage can attract pests and contaminate food, equipment and utensils if not handled the right way. To control hazards from garbage, consider the following?
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- garbage removal - cleaning of containers - indoor containers - liners for containers - outdoor containers
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Poor maintenance can cause food safety problems in your operation. To prevent them, do the following:
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- clean the operation on a regular basis - make sure all building systems work and are checked regularly - make sure the building is sound. there should be no leaks, holes, or cracks in the floor, foundation, ceilings or windows - controlling pests - maintain the outside of the building and property including patios and parking lots
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Cleaning removes what from a surface?
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food and other dirt
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Sanitizing reduces what on a surface to safe levels?
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pathogens
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How to clean and sanitize what are the steps?
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1. clean the surface 2. rinse the surface 3. sanitize the surface 4. allow the surface to air dry
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All food contact surfaces need to be cleaned and sanitized at these times
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- after they are used - before food handlers start working with a different type of food - any time food handlers are interrupted during a task and the items being used may have been contaminated - after four hours if items are in constant use
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Cleaners are chemicals that remove food dirt, rust, stains, minerals, and other deposits. Cleaners must be
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- stable - noncorrosive - safe to use
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Guidelines for cleaners to use cleaners correctly follow these guidelines
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- follow manufactures instructions carefully, if it is not used the right way, cleaners may not work and can even be dangerous - never combine cleaners. - do NOT use one type of detergent in place of another unless intended use is the same
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Type of cleaners. Cleaners are divided into the following 4 groups
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- detergents - degreasers - delimers - abrasive cleaners
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The detergent you use will depend on your task. General purpose detergents removes?
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fresh dirt from floors, walls, ceilings, prep surfaces, and most equipment & utensils
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The detergent you use will depend on your task. Heavy duty detergents remove?
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wax, aged or dried dirt & baked on grease
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Degreasers have ingredients for dissolving grease. They work well where grease has been burned on to include?
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- grill backsplashes - oven doors - range hoods
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Delimers are acid cleaners used on mineral deposits and dirt that other cleaners can't remove. Delimers are often used on?
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- steam tables - dishwashers
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Abrasive cleaners have a scouring agent that helps scrub hard-to-remove dirt. Be aware that they can scratch surfaces. What are they used to clean?
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baked on foods
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Food contact surfaces must be _______ after they have been cleaned and rinsed
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sanitized
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One way to sanitize items is to soak them in hot water for this method to work the water must be at least _____ degrees F and soaked for ______
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171 degrees for 30 seconds
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Another way to sanitize items is to run them through a high-temp dishwasher. What 2 ways can you check the water temp in these machines?
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- attach a temperature-sensitive label or tape to an item and run it through the dishwasher - Place a high-temp thermometer in a dish rack and run it through the dishwasher
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Tableware, utensils, and equipment can be sanitized by soaking them in sanitizing solution, or you can
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rinse, swab, or spray them with sanitizing solution
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3 common types of chemical sanitzers are
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- chlorine - iodine - quaternary ammonium compounds (quats)
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Concentration - sanitizer solution is a mix of chemical sanitzer and water. Too much water may make the solution weak and useless, too much sanitzer may make the solution too strong and unsafe. How is the concentration measured?
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parts per million (PPM)
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The temperature of the final sanitizing rinse must be at least
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180 degrees F
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How should you dry dishes, utensils, tableware, etc?
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air dry
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How to clean and sanitize in a 3 compartment sink
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1. Rinse, scrape or soak items before washing them 2. Clean items in the 1st sink, wash them in a detergent solution at least 110 degrees F. Use a brush, cloth, or nylon scrubpad to loosen dirt 3. Rinse items in the 2nd sink. Spray them with water or dip them in it 4. Sanitize items in the 3rd sink, never rinse after sanitizing 5. Air dry items - place items upside down so they will drain
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Store tableware and utensils at least ____ inches off the floor. Protect them from dirt and moisture
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6 inches
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How should you store glasses and cups?
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upside down on a clean and sanitized shelf rack
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How should you store flatware and utensils?
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with the handles up
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why do you store glasses and utensils upside down/handles up?
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so staff can pick them up without touching food-contact surfaces which help protect the transfer of pathogens such as norovirus
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Storing cleaning tools & supplies. - store cleaning tools and chemicals separate from food and prep areas - to prevent contamination never clean mops, brushes, or other tools in sinks used for handwashing, food prep or dishwashing (including ware sinks) - when storing cleaning tools, consider what?
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- air dry towels overnight - hang mops, brooms, and brushes on hooks to air dry - clean and rinse buckets let them air-dry and then store them with other tools
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How should you store and label chemicals?
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store chemicals in their original containers away from food and prep areas. If chemicals are transferred to a new continer, label using the common name of the chemical
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to develop an effective cleaning program you must focus on 3 things?
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1. create a master cleaning schedule 2. training your employees to follow it 3. monitoring the program to make sure it works
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Creating a master cleaning schedule first evalute your cleaning needs, next make a master cleaning schedule, the schedule should have what information on it?
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- what should be cleaned - list all cleaning jobs in one area, or list in the order they should be performed - who should clean it - assign each task to a specific individual - when should it be cleaned - as needed, major cleaning should be after closing - how it should be cleaned - list step by step with cleaning tools and chemical names
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Once you have put the cleaning program in place, keep an eye on things to make sure it is working - what should you be doing?
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- supervise daily cleaning routines - check all cleaning tasks against the master schedule ever day - change the master schedule as needed for any change in menu, procedures or equipement - ask staff during meetings, for input on the program
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to prevent a pest infestation you should?
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- implement a integrated pest management (IPM) program - work with a pest control operator (PCO)
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What are the 3 basic rules for an integrated pest management (IPM) program?
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1. Deny pests access to the operation 2. Deny pests food, water, and a hiding or nesting place 3. Work with a licensed PCO to eliminate pests that do enter the operation
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Pests can enter an operation in 1 of 2 ways
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1. brought inside with deliveries 2. enter through openings in the building
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Keeping pests out of the operation - prevent pests from entering by paying attention to...deliveries
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- use approved, reputable suppliers - check all deliveries before they enter your operation - refuse shipments in which you find pests or signs of pests. Including cases and body parts (legs, wings, etc)
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screen all windows and vents with at least ______ per square inch screening
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16 mesh
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T or F - you can use concrete to fill holes or sheet metal to cover openings around pipes
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True
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Rodents can burrow into buildings. They can dig into decaying masonry or cracks in building foundations. Mice can squeeze through holes the size of a _____. Rats can pass through holes the size of a ______.
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- nickel - half dollar
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Store recycleables in clean, pest-proof containers, Where should you put the recyclealbe container?
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as far away from the building as local regulations allow
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Cockroaches often carry pathogens such as salmonella spp, fungi, parasite eggs, and viruses. Most live and breed in dark, warm, moist and hard to clean places. If you think you have a roach problem what signs should you look for?
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- strong, oily odor - droppings that look like grains of black pepper - capsule-shaped egg cases that are brown, dark red, or black and may appear leathery, smooth, or shiny
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Rodents are a serious health hazard. They eat and ruin food, damage property and spread disease. What signs should you look for to identify a rodent problem?
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- gnaw marks - droppings and urine stains - fresh droppings are shiny and black older droppings are grey. Rodent urine will glow when exposed to black light. - tracks - nests - holes
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Who should store and throw out all pesticides used in your facility?
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Your Pest Control Operator (PCO)
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If pesticides are stored on the premises, what guidelines should you follow?
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- keep pesticides in their original containers - store pesticides in a secure location away from areas where food, utensils and food equipment are stored - check local regulations before throwing out pesticides - may be considered hazardous waste - keep a copy of the pesticides MSDS on the premises
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Your operation can be closed for any of the following health hazards
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- significant lack of refrigeration - backup of sewage into the facility or its water supply - emergency such as fire or flood - significant infestation of insects or rodents - long interruption of electircal or water service - clear evidence of a foodborne illness outbreak
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what is the timeline to act on all deficiencies?
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make corrections within the timeline given by the inspector
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what are some guidelines in the inspection process?
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- asking for identification - cooperating with the inspector - taking notes - keeping the relationship professional - being preparred to provide records requested by the inspector - discuss violations and timeframes for correction with inspectors - acting on all deficiencies noted in the report
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The FDA code is issued by the Food and Drug Administration (FDA) this code outlines the federal government reccommendations for food safety regulations. Is this an actual law?
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no - although the FDA recommends adoption by the states it cannot require it.
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This training method uses both sight and hearing ?
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training video & DVDs
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This training method has people prepareing a script, acting out the script and the groups can decide what they did right or wrong
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role play
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this training method can help make difficult or boring information seem more exciting
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games
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this training method allows learners to explore a topic on their own by using materials suppled by the instructor. Then they answer questions in a set amount of time and report their answers to the group
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information search
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this training method draws on learners knowledge and experience by asking a series of questions about a topic
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guided discussion
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this training method requires learners to explain how a food safety task should be performed before actually performing the task
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demonstration
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this training method uses experienced staff members to teach a few learners food safety skills that require thinking and doing
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on the job training
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this training method allows learners to research a topic in a group and then teach the topic to a different group
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jigsaw design
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this training method is best used when learners are located in different places and you want to collect information about their learning progress
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technology based training
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whare are some training delivery methods?
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- on the job training - classroom training - information search - guided discussion - demonstration - role play - jigsaw design - games - training videos and DVDs - technology based training
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Critical food safety knowledge your staff should learn about the importance of food safety and receive training in the critical areas as?
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- personal hygiene - safe food preparation - cleaning and sanitizing - safe chemical handling
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How can you identify your staff's training needs?
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observing performance on the job - testing food safety knowledge - identifying areas of weakness
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What is your 1st task in training staff?
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identify the training needs in your operation. A training need is a gap between what staff needs to know to perform their jobs and what they actually know.