NS2-M2C3 - Leadership Skills

1 A leader has noticed her employee has become increasingly apathetic. What are some things she can do to try to motivate him? (Input all that apply; then push the ENTER button.) A Give a deserved compliment. B Provide needed assistance to ensure job success. C Reassign the duties based on the job to skill match. D Provide an additional challenge. E All of the above

2 Morale is based on the belief of the _____________ in the ___________. A leader; follower B follower; leader C leader and follower; cause D B and C E A and B F all of the above

3 List the following factors for motivating performance in order of greatest to least importance. (Input the answers in the correct sequence, then push the ENTER button.) A Feeling that one's work is important. B Good pay C Opportunity for self-development. D High degree of freedom on the job.

4 __________ and __________ are keys to ending a conversation. A Consideration; good listening B Sincerity; fast talking C Anticipation; abruptness D B and C E A and C

5 Feedback provided with the intention of improving skills or behavior A Reprimand B Motivation C Hierarchy of Needs D Constructive Criticism

6 That which gives purpose and direction to behavior A Constructive Criticism B Hierarchy of Needs C Reprimand D Motivation

7 To scold or provide corrective direction with the intent of changing behavior A Reprimand B Lecture C Rebuke D Motivation

8 Why is probably a good thing that the higher needs are never completely satisfied in any person? A Because they would tend to "tune out" others. B Because they would forget about the basic needs. C Because that might stop their mental growth and initiative.

9 Why must a leader ensure that the basic needs of their followers are met first? A Because only the followers can meet the higher needs. B Because the followers will never focus on the higher needs until the basic needs are met. C Because this is what their seniors expect from them. D None of the above

10 Through the course of several surveys on motivation, which of the following was shown to be more important to an individual in terms of motivation? A Good pay B Threat of disciplinary action C The opportunity to do interesting work D Not having to work too hard

11 Through the course of several surveys on motivation, which of the following was shown to be more important to an individual in terms of motivation? A Working under close supervision B The feeling that one's work is important C The chance to produce work of high quality D A high degree of freedom on the job

12 What is the best topic for a leader to use to begin a conversation with a subordinate? A Asking what the follower things is wrong with the unit B A subject of interest to the follower C Asking who the follower dislikes the most in the unit D A question on the personal life of the follower

13 When ending a conversation, what is the most important thing to consider? A That your follower appears happy B That you don't abruptly end a conversation C That both of you have had a chance to give your opinions D How much time you have to talk.

14 Which of the following would NOT be one of the general rules for building high morale in a unit? A Knowing each individual by name B Closely supervising your subordinates C Being accessible to your subordinates D Staying in touch with your subordinates problems and wishes E None of the above

15 Motivation in the Navy can directly affect A readiness B morale C reenlistment D All of the above E None of the above

16 Esteem needs consist of A food, water, and shelter B freedom from danger and threats C self-respect, status, and recognition by others D None of the above

17 Survival needs consist of A affection, love, and friendship. B food, water, and shelter. C freedom from danger and threats. D self-respect, status, and recognition by others.

18 Which leadership skill below can be measured by inspections of personnel and their equipment? A Listening B Morale C Conversation D Motivation

19 What is/are some job(s) needs that the Navy can fulfill? A Pride and mastery of the job B Recognition C Professional growth and job responsibilities D All of the above E None of the above

20 Which one of the following is NOT one of the things a leader should do when listening to a subordinate? A Anticipate the point of the story B Ask questions for clarity C Stop working D Avoid telling the speaker of your "better" experiences