MIS 309 CHAPTER 1

1) ________ states that the number of transistors per square inch on an integrated chip doubles every 18 months. A) Nielsen's Law B) Faraday's Law C) Moore's Law D) Newton's Law

2) According to Moore's law, the ________. A) price of integrated chips will increase once in eighteen months B) size of computing devices and integrated chips doubles every year C) number of transistors per square inch on an integrated chip doubles every 18 months D) size of computing devices and integrated chips reduce by fifty percent every year

3) Which of the following is a major implication of Moore's law? A) Data processing activities have become complex and time consuming. B) Costs of computing and processing have increased. C) Physical size of integrated chips has increased. D) Costs of data communications and storage have become very low.

4) Which of the following ratios has fallen as a result of Moore's law? A) price/performance B) output/price C) performance/input D) performance/output

5) Which of the following types of skills is most likely be outsourced to the lowest bidder? A) ability to experiment B) accounting skills C) ability to collaborate D) abstract reasoning skills

6) Which of the following is a nonroutine cognitive skill? A) computer programming skill B) marketing knowledge C) tax accounting skill D) systems thinking ability

7) Kerin is a business student interning at Benson and Hodgson, a firm specializing in exports of sophisticated equipment to other countries. She finds that she is unable to create a representative chart depicting the relation between processes such as procurement, shipping, and billing. This indicates that she lacks ________ skills. A) abstract reasoning B) collaborative C) experimental D) systems thinking

8) Abstract reasoning is the ability to ________. A) work with others when performing tasks B) make and manipulate models C) act quickly on a problem D) analyze and perform routine tasks

9) ________ refers to the ability to model components and show how the components' inputs and outputs relate to one another. A) Abstract reasoning B) Systems thinking C) Dynamic correlation D) Operational logic

10) A manager will essentially require ________ skills to clearly understand how the resources that his or her company uses are converted to desired outputs. A) collaborative B) experimental C) interpersonal D) systems thinking

11) You constantly analyze your work in terms of the contribution that you make to the overall output of your organization. This shows your ________ skill. A) collaborative B) experimental C) systems thinking D) interpersonal

12) When presenting an idea to her colleagues, Marjorie failed to consider others' perspectives and got defensive when people asked her questions. This situation indicates that Majorie lacks ________ skills. A) systems thinking B) collaboration C) abstract reasoning D) experimentation

13) ________ is the activity of two or more people working together to achieve a common goal, result, or work product. A) Systems thinking B) Abstract reasoning C) Collaboration D) Experimentation

14) Edwin leads a team of fifteen programmers. He constantly changes the procedures that he uses to monitor, evaluate, and control the way his subordinates function. This shows his ability to ________. A) involve in systems thinking B) experiment C) make abstractions D) relate outputs and inputs

15) ________ refers to making a reasoned analysis of an opportunity, envisioning potential solutions, evaluating those possibilities, and developing the most promising ones, consistent with the resources one has. A) Systems thinking B) Abstraction C) Collaboration D) Experimentation

16) Which of the following is an example of computer hardware? A) a computer monitor B) a browser C) a spreadsheet D) a user manual

17) The storage disk in your computer is an example of the ________ component of information systems. A) hardware B) software C) database D) procedure

18) An operating system like Windows or Linux is an example of the ________ component of an information system. A) software B) hardware C) data D) procedure

19) Adobe Acrobat is an application that allows users to create and edit digital documents. Adobe Acrobat is an example of a ________. A) hardware B) procedure C) database D) software

20) A customer relationship management (CRM) system contains the names and phone numbers of customers. Such things stored in a CRM system are part of the ________ component. A) software B) data C) procedure D) people

21) You follow certain steps to access the supplementary readings for a course when using your organization's library management system. These steps that you follow are examples of the ________ component of an information system. A) procedure B) data C) software D) hardware

22) The words that you type in an MS Word document is an example of ________. A) procedures B) data C) processes D) software

23) The five-component framework considers individuals who maintain the data and who support the networks of computers as ________ components. A) procedural B) people C) data D) networking

24) Business users who administer the development of information systems should ________. A) have the skills to be a programmer or a database designer B) take an active role in that system's development C) refrain from involving themselves in software development D) have a good understanding of programming concepts

25) Which of the following components in the five-component model of information systems is considered an actor? A) software B) hardware C) data D) procedure

26) The hardware components of an information system will act as a(n) ________. A) bridge between computer side and human side B) actor on the human side C) instruction on the computer side D) actor on the computer side

27) Your company uses a software tool to manage its supply chain. This software tool is a(n) ________ of your company's information system. A) instruction on the computer side B) actor on the human side C) instruction on the human side D) actor on the computer side

28) The ________ component in the five-component model of information systems is considered a bridge that connects the computer side and the human side. A) software B) procedure C) data D) hardware

29) According to the five-component model of information systems, the ________ component functions as instructions for the people who use information systems. A) software B) data C) hardware D) procedure

30) Which of the following components constitute the computer side of information systems? A) software and data B) data and hardware C) people and procedures D) hardware and software

31) Which of the following components constitute the human side of information systems? A) software and procedures B) data and people C) people and procedures D) hardware and people

32) The process of automation is a process of moving work from ________. A) processes to procedures B) actors to instructions C) instructions to actors D) human side to computer side

33) Which of the following is a low-tech information system? A) an inventory tracking system that produces reports every 24 hours B) a file of email addresses stored in an email program C) a customer support system that keeps track of product issues D) a decision support system that analyzes multiple variables

34) Which of the following components of an information system is the easiest to change and causes the least amount of organizational disruption when changed? A) hardware B) software C) developer D) procedure

35) Drother Sports Inc. is a sports equipment provider that markets its products through a chain of retail outlets in three states. As part of its expansion strategy, the company decides to open outlets in six more states and decides to revise its existing business processes. According to the five-component model of information systems, which of the following processes will be the least disruptive to the organization? A) collecting demographic data from the new markets B) developing new CRM software for the existing and new outlets C) moving existing employees and hiring new employees D) buying and installing new computers in the new outlets

36) Which of the following would be the most disruptive to an organization when implementing an information system? A) installing new hardware components B) creating new databases C) developing new programs D) changing reporting relationships

37) It is generally more difficult to make changes to the ________ of an information system than to the databases itself. A) software B) hardware C) programs D) procedures

38) Glazer & Hicks is a firm that offers enterprise software solutions to independent retailers. The firm recently bagged a contract from a major national retail chain to develop and implement a proprietary software that tracks inventory, restocking, and supplier information. Which of the following actions will be most difficult to perform when implementing the new information system? A) upgrading the computer systems used by the retail chain B) writing the programs for creating the software C) changing the structure of existing databases that reflect supplier and customer data D) training the employees to use and manage the new system

39) Identify how information technology differs from information systems. A) You can buy information technology, but not information systems. B) People are an important component of information technology, but not of information systems. C) Information systems form a subset of information technology D) Unlike information systems, information technology is used for producing information.

40) Which of the following is a component of an information system but not of information technology? A) hardware B) data C) people D) software

41) Which of the following statements regarding information technology (IT) is true? A) Information technology (IT) refers to the products, methods, inventions, and standards that are used for the purpose of producing information. B) Information technology is an umbrella term that covers information systems and the products, methods, inventions, and standards used to produce information. C) Information technology and information systems are synonymous with each other and can be used interchangeably. D) Information technology is an assembly of hardware, software, data, procedures, and people that produces information.

42) Which of the following is considered information rather than mere data? A) a list of property prices in a neighborhood B) the return on investment of an advertising campaign C) the total number of students in a school D) the price of a company's shares on a given day

43) Which of the following is a common description of information? A) collection of unprocessed data B) unbiased, non-contextual data C) knowledge derived from data D) list of recorded facts or figures

44) Which of the following is the best description of data? A) information presented in a meaningful context B) unbiased information C) recorded facts or figures D) knowledge derived from facts or figures

45) You have a spreadsheet that provides the airfares to different cities from New York. If this is used to make a decision, it will be considered as ________. A) knowledge B) data C) information D) interpretation

46) Which of the following is a critical characteristic of good information? A) abundance of details B) accuracy C) low cost D) ease of creation

47) You are the production manager at a cola manufacturer's bottling plant. You receive a report that contains the list of raw materials stored in the warehouse. You find that the list includes items that are not present in the warehouse. The list that you received would qualify as bad information because it is ________. A) inaccurate B) late C) voluminous D) too narrow in scope

48) Which of the following statements is true of good information? A) Good information should go well beyond the scope of the purpose for which it is generated. B) Information should be relevant to the subject and not to the context. C) Good information should be based on correct and complete data. D) Good information is recovered from sources of information that provide information for free.

49) The CEO of an organization asks the human resources manager to send information about the rate of employee turnover in the organization for the last quarter. The manager sends the salary details of new hires during this period. This information is likely to be of little use to the CEO because it is ________. A) inaccurate B) not timely C) irrelevant D) too expensive

50) The CEO of a large company asks the sales manager to report the sales figures of the previous quarter. The manager immediately sends her the details of each invoice drawn up in the previous quarter. This information is not good because it is ________. A) too narrow in scope B) inaccurate C) not timely D) more than what is required

51) Good information must be ________. A) inexpensive B) relevant C) widely available D) voluminous

52) You are looking to buy a home that costs less than $700,000, but your real estate agent keeps sending you fliers for homes that cost $1,000,000 or more. This information is likely to be useless because it is ________. A) is inaccurate B) late C) irrelevant D) not reliable

53) Information is considered to be bad if ________. A) its level of accuracy is too high B) it is availed ahead of time C) it is just barely sufficient D) it is irrelevant to the subject

54) Which of the following is the least critical aspect of good information? A) data accuracy B) timeliness of data C) data abundance D) relevance of data

55) You ask your secretary to send information on the meetings that you need to attend in the month. He provides you the details immediately, but he leaves out certain additional details that he deems to be surplus to your requirements. Judge your secretary's action. A) The information that your secretary provided was partly good as it was timely, but insufficient. B) The secretary provided adequate and timely information, but the information did not add value to you. C) The information that your secretary gave will be considered as good information. D) The information that you obtained through the secretary was not timely and worth its cost.

56) Which of the following is true about the quality of information? A) Information should be just barely sufficient for its purpose B) There is no such thing as bad information. C) Information needs to be relevant to the subject, not to the context. D) The more information you receive, the less you can afford to ignore.

57) Which among the following is the most appropriate technique for creating memorable, strong passwords? A) base your password on the first letters of the words in a phrase B) use your favorite foreign words C) use dictionary words or phrases as passwords D) use a collection of randomly picked letters, numbers, and special characters

58) Vera wants to create a password. Which of the following is the strongest password that she can use? A) Vera@123 B) Vera@Vera C) NewYork56$ D) NOOCSmyPw$42

59) Which of the following is a valid guideline for maintaining good password etiquette? A) Write down your password in an accessible location. B) Never ask someone else for their password. C) Give your password to your coworkers if you anticipate that they may need it in your absence. D) Share your password with the IT staff in your organization.

60) As the IT manager of your organization, you need to use a coworker's account to access some information. In keeping with password etiquette, how would you go about getting his password? A) You ask the coworker to type in the password where required, while you look away. B) You explain the urgency of the situation and ask the coworker to send you the password through email. C) You submit a formal letter to your coworker's manager, explaining the situation and requesting that the password be sent to you. D) You try out various combinations to see if you can guess your coworker's password.