MGMT 3202 Chapter 14 Quiz

Team cohesiveness does not necessarily lead to higher team productivity

A team is defined as a group of two or more people who interact and coordinate their work to accomplish a specific objective

Diet Soda Company has teams with high cohesiveness. Additionally, the teams are normally focused on their commitment to quality performance. This combination can be expected to result in high productivity

The compromising style of conflict management reflects a high degree of cooperativeness and a low degree of assertiveness

Virtual and global teams are particularly prone to communication breakdowns

Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?

Sally is a member of a work team at Beauty-R-Us Corporation. She often proposes new solutions to team problems. This is an example of which task specialist role?

All of these behaviors are consistent with the role of a task specialist, except:

All of the following are common dysfunctions of teams, except:

Which of the following behaviors is NOT consistent with the socioemotional role?

_____ means that the first behaviors that occur in a team often set a precedent for later team expectations.

A task force is sometimes called a(n):

Amber is a member of a work team at Buchanon Dance, Inc. She often attempts to help disagreeing parties reach agreement. This is an example of which socioemotional role behavior?

Randy is a team leader at Welldrilling.net. His team is made up of fifteen co-workers. Recently, he has noticed a tendency for some team members to participate much less than others. They seem uninterested and content to let others do the work. This is called:

Which of the following teams are created outside the formal organization structure to undertake a project of special importance or creativity?

free rider is a person who benefits from team membership but does not make a proportionate contribution to the team's work.

A common dysfunction of teams is to be results oriented.

Productive output pertains to the team's ability to meet the personal needs of its members.

5. One of the primary advantages of virtual teams is the ability to rapidly assemble the most appropriate group of people to complete a project, solve a problem, or exploit a specific strategic opportunity.

Research studies have confirmed that both functional diversity and gender diversity can have a positive impact on work team performance.

As a general rule, large teams makes it harder to interact and influence others.

Two common behaviors of the socioemotional role are energizing and encouraging

Norms begin to develop in the first interactions among members of a new team

The five stages of team development are forming, storming, reforming, performing, and adjourning

The stage of team development in which conflicts are resolved and members focus on problem solving is called reforming

Making explicit statements about the desired team behaviors is a powerful way leaders influence norms

Distributive negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict

A competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party is called distributive negotiation

Research shows that the personalities of the individual members play the most critical role in determining how well a team functions

A common dysfunction of teams is the presence of conflict

Tamika is a manager at Sleeveless Clothes, Inc. Recently, she was assigned a work team. She is in charge of the team and it consists of the subordinates under her authority. This is an example of a _____ team.

Work team effectiveness is based on three outcomes: productive output, capacity to adapt and learn, and:

Effective virtual team leaders use technology to build relationships through all of the following ways, except:

Which of the following behaviors is NOT consistent with the socioemotional role?

The forming stage of team development is characterized by:

Michael's team has evolved to the storming stage of team development. As team leader, what should Michael be emphasizing?

Fred, a software engineer, is in charge of scrutinizing electronic communication patterns as part of his role within a virtual team at work. Fred's role fulfills which virtual team practice?

Which of the following statements is true?

Andrea is team leader of the focus group at her organization. In the past, the group was plagued by lack of cooperation and disrespect. Today, she told team members that if anyone tried to undermine another member, that person would be kicked off the team. This is an example of a(n):

The avoiding style of conflict resolution is based on a _____ degree of assertiveness and a _____ degree of cooperativeness.

The collaborating style of conflict resolution is based on a _____ degree of assertiveness and a _____ degree of cooperativeness.

Which of the following is NOT one of the four key strategies for achieving a win-win solution through negotiation?

_____ refers to performance and the quality and quantity of task outputs as defined by team goals.