MGMT 301 - Chap 8

A hierarchy culture has an internal focus and most values ____.

The company dress code and award ceremonies are part of its ____.

Espoused values are _____.

Greg, the CEO of Organic Market, wants managers and employees to instruct each other about the organization's chosen values and beliefs. Greg has encouraged the seasoned employees to retell stories about the company legends, and he plans on bringing back the monthly rewards. Greg is endeavouring to ____.

A(n) ______ is a system of consciously coordinated activities or forces of two or more people.

Ann is a teacher who became interested in helping adults in some of the poorer neighborhoods learn how to read. She plans to start a reading center in a low income area to help residents with reading skills at no cost. Ann's center is an example of a(n) _____.

The chain of command is also known as _____.

The arrangement of having discrete parts of a task done by different people is known as a(n) ____.

A control mechanism for making sure the right people do the right things at the right time is a(n) _____.

Philip, a shift manager in a factory, has 40 employees on his shift that he directly supervises. The 40 workers who report directly to Philip represent his _____.

T or F A system of shared beliefs and values that develops within an organization and guides the behavior of its members is known as the company's culture or organizational culture.

T or F The IT network that allows for the movement of organizational information within that company is known as the organizational structure.

T or F Thomas, an employee for a government contractor, likes the strict culture that he finds with ABC Industries, which supplies equipment parts to several government bases. There is very little focus on the external environment and little company flexibility due to the type of customers they serve. Since the product they sell needs little improvement and there is virtually no competition, few are risks taken. This is an example of an adhocracy culture.

T or F Organizational culture appears as five layers: observable artifacts, espoused values, basic assumptions, informal groups, and management groups.

T or F Hannah, the youngest owner of a family-owned grocery, wants to make sure her company's culture is embedded in their organization. In a recent tradeshow workshop, she learned that she can do this by having company rites and rituals, continuing to tell stories about company legends, and being a role model to her employees.

T or F According to Chester I. Barnard, an organization is made up of at least one person who strives daily to achieve the organization's goals.

T or F Mutual-benefit organizations are voluntary collectives whose purpose is to advance members' interests, while nonprofit organizations are formed to offer services to some clients, not to make a profit.

T or F Productivity expert Odette Pollar proposed that "To accomplish more in a day, you must do more and do everything faster."

T or F Two advantages of decentralization are that managers are encouraged to not solve their own problems, but ask for assistance as soon as possible, and decisions are made slower, since they are discussed at a higher level of management.

T or F When managers and employees within the same department are brought together in cross-functional teams to solve particular problems, this is a team-based design.