ISDS 3115 Chapter 16 Concept Questions

Which of the following is NOT one of Taiichi Ohno's seven wastes? A) energy B) motion C) transportation D) queues

Inventory reduction via JIT is an effective tool for identifying: A) holding costs B) inefficiencies in warehouse layout C) setup costs D) causes of variability

The 5Ss developed by the Japanese do NOT include A) simplify/straighten B) safety C) sort/segregate D) standardize

What is a concept that results in material being produced only when requested and moved to where it is needed just as it is needed? A) procrastination system B) requisition system C) push system D) pull system

Which of the following words means continuous improvement in Japanese? A) kaizen B) poka-yoke C) sensei D) kanban

Which of the following is NOT one of the principles for standard work practice at Toyota? A) internal and external customer-supplier connections are direct, specifying personnel, methods, timing, and quality B) improvements in the system must be made in accordance with the "Scientific method," at the highest possible level in the organization C) material and service flows are to be simple and direct D) work is completely specified as to content, sequence, timing, and outcome

The Japanese call the practice of stopping production when a defect occurs: A) jidoka B) poka-yoke C) kaizen D) kanban

Which of the following is NOT a feature of Toyota's new Japanese plant? A) instead of perching car chassis on raised platforms, they dangle from overhead conveyors B) retooling permits faster changeovers, allowing for shorter product runs of components, supporting level scheduling C) the assembly line has cars sitting side-by-side D) the assembly line uses quiet friction rollers with fewer moving parts, requiring less maintenance than conventional lines and reducing worker fatigue

JIT has an internal focus while lean production begins with an external focus on: A) customers B) supplier relationships C) logistics D) design

Which of the following statements is true regarding lean sustainability? A) sustainability is focused on only the immediate process and system B) lean requires examining the systems in which the firm and its stakeholders operate C) lean and sustainability both seek to maximize resource and economic efficiency D) lean drives out waste because waste has adverse effects on the environment, while sustainability drives out waste because waste adds nothing to the customer

Which of the following attributes is NOT for lean operations? A) develop collaborative partnerships with suppliers B) empower employees C) develop worker flexibility D) build processes that increase variability

Which of the following activities does NOT need to be virtually eliminated for a lean organization? A) inventory B) cross-training C) inspection D) material handling

What is the primary method in which airlines adjust to short-term fluctuations in customer demand? A) personnel availability B) denial of service C) changes in inventory D) postponement of service

Virtually every restaurant deals with its suppliers on A) a JIT basis B) a fixed-period inventory system basis C) an EOQ basis D) a production order quantity basis

How has McDonald's driven seconds out of the production process to be able to produce made-to-order hamburgers in 45 seconds? A) it changed its core management philosophy B) it reconfigured its kitchen layout C) it altered its order-entry procedures D) it invented a stove that can cook hamburger meat in 22 seconds

How do pharmacies implement lean operations to ensure that customers will always receive their medications upon demand? A) they pay a premium for 60-minute delivery from their suppliers B) they develop community networks as backup systems C) they hold a large amount of safety stock for all of their drugs D) they locate no further than 10 miles away from their suppliers