What is the process called when waiting in line at the grocery store?
answer
Checkout
question
A business process is the analysis and redesign of workflow within and between enterprises.
answer
False
question
Which of the following is an example of analytical information?
answer
All of the above
question
What is a customer facing process?
answer
Result in a product or service that is received by an organization's external customer
question
A shopping bot is one of the simplest examples of an intelligent agent.
answer
True
question
What is consolidation?
answer
Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information.
question
How do decision-making information systems work?
answer
By building models out of organizational information to lend insight into important business issues and opportunities
question
Which of the following is not a criteria to determine the importance of a process for reengineering practitioners?
answer
Does the process rate above best in class?
question
Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?
answer
Fuzzy logic
question
Which company offers a strategic business information service using artificial intelligence that enables organizations to track the product offering, pricing policies, and promotions of online competitors?
answer
RivalWatch
question
Which of the following is a key step involved in the business process improvement model?
answer
All of the above
question
What is the purpose of business process reengineering?
answer
To make all business processes best-in-class
question
Which of the following is a quantitative model typically used by a DSS?
answer
All of the above
question
What is the analysis and redesign of workflow within and between enterprises?
answer
Business process reengineering
question
Which of the following is the most commonly used form of AI in the business arena?
answer
Expert system
question
What is the business process improvement model?
answer
Attempts to understand and measure the current process, and make performance improvements accordingly.
question
What is business process reengineering?
answer
The analysis and redesign of workflow within and between enterprises
question
Business process management integrates all of an organization's business process to make individual processes more efficient. BPM can be used to solve a single glitch or to create one unifying system to consolidate a myriad of processes.
answer
TRUE
question
What does BPR assume about the current process in the extreme?
answer
All of the above
question
Which of the following is not a reason for the growth of decision-making information systems?
answer
People no longer have to worry about protecting the corporate asset of organizational information
question
Transactional information is used when performing operational tasks and repetitive decisions such as analyzing daily sales reports and production schedules to determine how much inventory to carry.
answer
True
question
Which of the following is an example of transactional information?
answer
All of the above
question
Which form of AI is widely used for environmental scanning and competitive intelligence?
answer
Intelligent agents
question
What integrates information from multiple components and tailors the information to individual preferences?
answer
Digital dashboard
question
What is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint?
answer
Business process model
question
Which of the following is an incorrect enterprise view of information technology?
answer
Processing is OLTP for executives and OLAP for analysts
question
Which of the following are types of environmental business processes?
answer
All of the above
question
Which of the following can an AI system perform?
answer
All of the above
question
Business process reengineering is the analysis and redesign of workflow within and between enterprises.
answer
True
question
Which type of model represents the current state of the operation that has been mapped, without any specific improvements or changes to existing processes?
answer
As-Is process model
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