IHI QI 201 Lesson 1

25 January 2023
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question
When adapting to new change, most people fall into which of the following two categories?
answer
Your Answer: Early majority and early adopters Correct Answer: Early majority and late majority For any given change, the bulk of the population will fall into the early majority and late majority.
question
Which of the following is a summary of Kurt Lewin's model of change?
answer
Your Answer: Unfreezing, changing, re-freezing Kurt Lewin wrote that successful change efforts involve preparing people for the change ("unfreezing"), helping them transition ("changing"), and ensuring that the new process becomes the norm ("re-freezing").
question
In this scenario:
answer
Your Answer: Dave's behavior is normal; everyone has some challenges when adapting to new things. In this scenario Dave's behavior is perfectly normal. Everyone struggles with change to some extent.
question
Using Everett Rogers' theory of adoption of innovation, which category of adopter best describes Rose?
answer
Your Answer: Innovator Rose is considered an innovator because she was involved and committed to the new process before it had even come to the hospital.
question
Using Rogers' theory of adoption of innovation, which category of adopter best describes Joan?
answer
Your Answer: Early adopter Joan is an early adopter because she wants her unit to be the first to pilot test the program.