Human Relations Chapter 3

28 August 2022
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One of the fundamental concepts underlying communication styles theory is that
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an individual's communication style tends to be stable throughout his/her life.
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You should remember that your communication style
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Is how you prefer to communicate
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The first step in coping with communication style bias is to
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develop awareness of your own communication style
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Camille Wright Miller, and experienced consultant, says effective leaders often
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mirror the style of other people.
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Mei feels irritated when Linda's unbridled enthusiasm often leads her to lose sight of critical project details. Linda feels frustrated when Mei often analyzes so many details that it slows down the decision-making process. The discord between Mei and Linda is explained by
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Communication style bias
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Sociability can be defined as a tendency to
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seek and enjoy social relationships.
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Nancy is passive, cooperative, and hesitant to make demands. In terms of communication style, Nancy would be
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Low in dominance.
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Jeanne easily interacts with other and openly expresses her feeling. In terms of the communication style model Jeanne is most likely to be
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High in sociability
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Sanjay is low in sociability and low in dominance, giving him which communication style?
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Reflective
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Alicia easily engages with others, emphatically expresses her opinions, and frequently uses gestures and facial expressions when communicating. Alicia's communication style is probably
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emotive
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The directive communication style is characterized by
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frankness, assertiveness, and determination.
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An emotive communication style operating in the excess zone is characterized by the
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expression of highly emotional opinions and seeming unwillingness to listen to others.
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When individuals are in Zone 2, they are most likely to
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Show their style with so much intensity they are in danger of overload.
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The zone in which communication style characteristics are displayed with the most intensity is
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the excess zone.
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When you determine your communication style, you should also keep in mind that
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you share traits of other styles.
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A reflective communication style operating in the excess zone is characterized by the
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avoidance of decisions and achievement of perfection.
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Tien often seeks reassurance, refuses to take strong positions in discussions, and tends to agree with whomever is speaking when she's in group discussions. Tien's behavior is consistent with a(n)_________style.
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Supportive
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To determine someone's communication style, it is best to examine his or her
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nonverbal and verbal messages.
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Versatility in communication styles is
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necessary to create and maintain effective interpersonal relations with others.
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Althea is trying to persuade her mother to let her go on a trip with friends. Althea's mother has a supportive style. To style flex, Althea should
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Patiently draw out her mother's personal concerns and present her trip information in a quiet and nonthreatening way.