Freak Cvs- 800141

22 August 2022
4.7 (114 reviews)
28 test answers

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question
aside from the weekly dated merchandise reviews, product rotation should be completed during which tasks?
answer
Stocking promo, quick pick, delivery day, planograms
question
When it comes to price discrepancies select the three tasks that you may have to complete to make a correction
answer
Re-price the product, replace a shelf label, change a sale sign
question
If a customer questions the need to provide proof of age for the purchase of their cough medicine, how would you respond
answer
the longest answer
question
if a customerIf a customer questions the need to provide an ID for the purchase of a cough syrup, containing DXM, which of the following are appropriate responses
answer
everything besides "I don't know"
question
If a customer appears to be under the age of 27 and is unable to produce a valid ID for the purchase of restricted product, you should:
answer
Advise the customer that since they cannot produce an ID, you cannot ring up the sale
question
Monica, a pharmacy intern in your store, unfortunately sold a restricted product to a minor due to the fact that she didn't validate the minors ID. What are the potential outcomes for her?
answer
She could get disciplinary action, including termination of employment
question
If you have questions regarding the list of required data elements for a prescription, you need to refer to the ___ on ___.
answer
CVS Pharmacy Accepting Prescription policy / RxNet
question
To be valid, a prescription must have been issued for a ___ medical purpose by a prescriber acting in the ___ of his or her professional practice.
answer
Legitimate, usual course
question
When it comes to prescription filling, the Pharmacy manager must ensure the hardcopy controlled prescription must be...
answer
filed separately from non-controlled prescriptions, placed correctly in the CII (C2), or CIII-CV (C3-C5) folder, and filed each day
question
Third party payer lock-in programs can use restrictions to limit inappropriate use. Select three examples of the "Lock-In Program"
answer
everything besides allows any pharmacy to fill the prescription for the patient
question
A business looking man and woman approach the pharmacy and state that they are DEA Inspectors. As a pharmacy tech you would?
answer
Notify the Pharmacist on duty...
question
You see a colleague that violated policy and procedure. What would you do?
answer
Address the colleague individually and notify the appropriate management
question
Drug seeker and criminals may alter or forge prescriptions in a variety of ways.
answer
copy a prescription and use it multiple times, steal a prescription pad to write fraudulent prescriptions, alter prescriptions originally received from a legitimate prescribers
question
Select the steps you take to verify the prescription is valid
answer
all of them
question
Pharmacy outside vendors have restricted access and must be supervised at all times
answer
true
question
A pharmacy technician is made aware of a dispensing error and therefore must immediately notify ___ who is in turn must apologize, facilitate appropriate patient cara as needed, contact the DL/RxS and Prescriber if ingestion occurred as well as electronically report the patient safety dispensing error ___ as he or she is now know as ____.
answer
the pharmacist on duty/ as soon as possible but no later than the end of the following day of discovery; the discovering
question
In preparation for the annual physical inventory, when is it acceptable to combine the contents of a RTS vial with a stock bottle of the same medication
answer
it is never acceptable to combine
question
is it important to ensure the customer's path of travel and the paths to the restrooms are clear
answer
true
question
select the two guidelines below that are acceptable behavior
answer
provide service to all customers with disabilities, permit service animals to the store
question
when a request for a prepaid card transition is made by a police officer what action do you take?
answer
contact a member of store management, who will refer the officer to the AML department
question
when is it acceptable to give transact information and/or prepaid PIN information over the phone
answer
NEVER
question
When it comes to money laundering
answer
all of them
question
what action do you take if you suspect a customer is conducting suspicious activity/behavior
answer
stop the transaction and have the customer contact the vendor. Then, contact your manager and work together to complete a Money Product Alert form
question
Price must always be Cleary conveyed to the customer in these three ways
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On the product, on the shelf coding label, on the sign
question
to make a correction to a price you may have to:
answer
re-price the product, replace a shelf label, change a sale sign
question
Audits we complete
answer
Annual Store Inventory, regulatory visits, pricing audits
question
The ID's we accept
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Drivers US, Canadian, Mexican; State-issued ID; US passport; US immigration card
question
contacting the correct prescriber
answer
search by NPI or DEA, call the physicians office for clarification, DO NOT SELECT THE MID-LEVEL PRACTITIONER AS THE SUPERVISING PHYSICIAN, RECENT SUPERVISING PHYSICIANS