Creative Organization Final

the study of individual behavior and group dynamics in organizations

psychosocial, interpersonal, behavioral

extraversion, agreeableness, conscientiousness, emotional stability, openness to experience

Extraversion or Introversion Sensing or Intuition Thinking or Feeling Perceiving or Judging

1. allow them to experiment and fail 2. create meaningful work for them 3. don't instill unneeded pressure on them 4. make them feel important

internal - "i control what happens to me" external - "people and circumstances control my fate"

flexible (adjust behavior according to the situation and the behavior of others),unpredictable

act from internal cues, consistent

1. active resistance- negative, outspoken 2. passive resistance- doesnt voice opinion 3. compliance- goes along with changes 4. enthusiastic support- defends new way

1. contributor - data drive, supplies info 2. collaborator - sees big picture, constant focus 3. communicator - listens well, facilitates groups process 4. challenger - devil's advocate 5. integrator - brings ideas together

a logical, step-by-step approach to decision making, with a thorough analysis of alternatives and their consequences

a personality characteristic involving one's willingness to do whatever it takes to get one's own way

a timely decision that meets a desired objective and is acceptable to those individuals affected by it

a theory that suggests that there re limit to how rational a decision maker can actually be

short cuts to make decisions quickly

a theory that contends that decisions in organizations are random and unsystematic

an individual's preference for gathering information and evaluating alternatives

the tendency to choose options that entail fewer risks and less uncertainty

1. past experiences 2. intuition 3. age 4. personal bias 5. heuristics 6. creativity

a deterioration of mental efficiency reality testing, and more judgment resulting from pressures within the group

power - the ability to influence another person influence - the process of affecting the thoughts, behavior, and feelings of another person authority - the right to influence another person

the range in which attempts to influence a person will be perceived as legitimate and will be acted on without a great deal of thought

agent's ability to control the rewardsat the target wants

agent's ability to cause an unpleasant experience for a target

power based on position and mutual agrement; agent and target agree that the agent has the right to influence the target

an elusive power that is based on interpersonal attraction

the power that exists when an agent has specialized knowledge or skills that the target needs; most effective

furnishings, time, standing by

an honor and prestige; used to influence and be influenced in the industry; confirms an agents place in the industry hierarchy of domination

person uses demands, threats, or intimidation to convince you to comply

person seeks to persuade you that the request is approved by higher management or appeals to higher management to gain your compliance

person makes explicit or implicit promise that you will receive rewards if you comply

person seeks the aid of others to persuade you

person seeks to get you in a good mood before asking you to do something

person uses logical arguments and factual evidence to persuade you that the request is viable

person makes an emotional request that appeals to your values or ideals

person seeks your participation in making a decision or planning of implementation

occurs between two or more societal instutions; music industry v. consumers

occurs between two or more organizations; record label v. radio station

occurs between groups or teams in an organization

occurs within groups or teams

conflict among multiple roles in his or her life; songwriter/intern

occurs within a single role; conflicting instructions

occurs when an individual in a particular role is expected to perform behaviors that clash with his or her personal values

aggressive mechanism in which an individual keeps up a dysfunctional behavior that obviously will not solve the conflict

aggressive mechanism in which an individual directs his or her anger toward someone who is not the source of conflict

aggressive mechanism in which a person responds with pessimism to any attempt at solving a problem

individual attempts to make up for a negative situation by devoting himself to another pursuit with increased vigor

individual patterns his or her bahvior after another's

compromise mechanism characterized by trying to justify one's behavior by constructing bogus reasons for it

physically escaping or psychologically escaping a conflict

emotional conflicts expressed in physical symptoms

provides an escape from conflict through daydreaming

leader uses strong, directive actions to control the rules, regulations, activities, and relationships in the work environment

leader uses interaction and collaboration with followers to direct the work and work environment

leader has hands-off approach

a pattern of basic assumptions that are considered to be valid and that are taught to new members as the way to perceive, think, and feel in the organization

artifacts - symbols of culture in the physical and social work environment espoused values - what members of an organization say they value enacted values - reflected in the way individuals actually behave assumptions - deeply held beliefs that guide behavior and tell members of an organization how to perceive and think about things

the process by which newcomers are transformed from outsiders to participating, effective members of the organization

1. anticipatory socialization 2. encounter 3. change and acquisition

demand is uncertain and producers of creative products never really know if people will commit to purchase

artist's tastes and the quality and quantity of creative effort impact the product

need for a number of skilled and specialized outputs to create, market and promote the product

endless supply of creative and substitute products

unpredictability and ambiguity of quality and control

timeliness of relevancy and need for temporal coordination of production and marketing activities

duration of copyright and length of time available for exploitation