COMM 114 Chapter 6

1 September 2022
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question
During a phone conversation, you are able to infer something about the speaker's mood and personality by listening to his or her vocal cues. This fact illustrates which of the following claims about nonverbal communication?
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Nonverbal communication is present in most forms of interpersonal communication.
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Which of the following vocal behaviors is a dimension of nonverbal communication?
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tone of voice rate of speech loudness
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Contemporary research suggests that approximately what percentage of meaning is transmitted nonverbally?
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65-70%
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Why do people tend to believe nonverbal messages even when they contradict verbal messages?
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It is harder for most people to control their nonverbal communication than their verbal communication.
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Which of the following pairs of nonverbal channels is particularly useful in communicating emotion?
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facial expression and vocal behaviors
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Which of the following emotional states was NOT identified by Paul Ekman as having a universal facial expression?
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jealousy
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Rick's manager, Susan, called him into her office one afternoon to discuss his annual evaluation. As soon as Rick sat down, Susan said, "Rick, your performance is unacceptable and I'm going to have to let you go." After a moment of silence, Susan grinned and winked at Rick, and he knew she was joking. Susan used nonverbal communication to
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metacommunicate that she was teasing.
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According to the text, the face is used primarily to communicate all of the following EXCEPT
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intellect
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Which aspect of facial attractiveness refers to the relative size of facial features, such as the nose or ears?
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proportionality
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Which of the following claims about facial expressions of emotion is FALSE?
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Facial expressions are second only to vocal behaviors in their ability to express emotion.
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The study of how people use movement is called what?
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kinesics
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Which type of gesture has a direct verbal translation?
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emblem
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The study of touch behavior is known as
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haptics
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Vocal behaviors that go along with verbal behaviors to convey meaning are known as
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paralanguage
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When people get excited or aroused, what usually happens to their voice?
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elevated pitch
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According to Edward T. Hall, the range of which type of distance is approximately 1Β½ to 4 feet?
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personal distance
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The tendency to assume that attractive people also have other positive qualities is called what?
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halo effect
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While talking to a friend at a party, you notice that your romantic partner has just arrived. Eager to greet your partner, you angle your posture away from your friend and toward your partner. That movement
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is a form of leave-taking behavior known as left-positioning.
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Which of the following statements about facial or vocal expressions of emotions is factually incorrect?
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Infants are unable to respond to pleasant stimuli before they are 12 months old.
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When Rachel saw her neighbor Harold in the hallway, he quickly flagged her down and began to speak with her. Throughout their conversation, Harold maintained steady eye contact, spoke very quickly, laughed frequently, and stood closer to Rachel than he usually would. Harold's nonverbal cues indicate that he was
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excited
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Which of the following was NOT identified in your textbook as a demographic characteristic?
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socioeconomic status
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When you see someone dressed in very tight, dark clothing with spiky hair and eyeliner, you infer that this person is into emo punk rock. Your impression is based on which set of cues?
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sociocultural
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Your textbook identifies several ways that speakers can use nonverbal communication to increase the persuasiveness of their statements. Which of the following nonverbal behaviors is NOT in line with these prescriptions?
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speaking softly, slowly, and calmly
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Research shows that olfactic cues play a role in mate selection. Which of the following statements is true?
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Women with more attractive faces smell better to men.
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Which of the following nonverbal cues is commonly associated with deception, according to research?
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increased vocal pitch
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Effectively interpreting nonverbal communication includes all of the following EXCEPT
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looking past cultural differences to understand the meaning.
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Which is the term used for textual representations of facial expressions, often used in e-mail messages?
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emoticons
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When nonverbal cues conflict with verbal cues, people usually believe the verbal statements.
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false
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Most research strongly supports the common notion that beauty is in the eye of the beholder.
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false
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The face communicates more information than any other nonverbal channel.
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true
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The pupil of the eye contracts when we look at someone we find attractive.
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false
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Children who are regularly touched develop stronger immune systems than those who are not.
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true
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Voices that have low amounts of inflection are said to be monotone.
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true
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Of all the senses, smell is most strongly tied to memory.
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true
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People tend to be most attracted to others whose natural body odors are different from their own.
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true
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Most Hispanic, southern European, and Middle Eastern cultures are classified as low-contact cultures.
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false
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Arousal is an increase in energy.
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true
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Our use of time can send powerful messages about value and power.
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true
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Three important functions of facial displays:
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Identity Attractiveness Emotion
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The eyes communicate more than any other part of the face
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true
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Forms of gestures:
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Emblems (traffic hand movements) Illustrators Affect displays (if you're shocked you may cover your mouth) Regulators (taking turn in convo... raising hand) Adaptors (tuck your hair behind your ear, or have an itch)
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Five major areas in which touch plays a critical role:
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-Affectionate touch --Caregiving touch (only appropriate in specific situation... doctor) -Power and control touch (using your power and touch to control where someone is going) -Aggressive touch -Ritualistic touch (shake hands when you meet someone new) (Ash Wednesday)
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Every aspect of spoken language, other than what we say, is nonverbal:
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Pitch Inflection volume rate filler words pronunciation articulation accent silence
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Two phenomena are central to human experience and regulated by smell:
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memory sexual attraction
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Proxemics: the study of spacial use An arm space away?
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Intimate distance
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Maintained with friends and relatives... 1.5 ft to 4ft
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Personal distance
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Casual acquaintances 4 to 12 ft
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Social distance
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When public figure is talking to you ... 12 to 25 ft
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public distance
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Physical appearance is going to send messages about you whether intentional or unintentional
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true
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The tendency to attribute positive qualities to physically attractive people
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Halo effect
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The use of time
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Chronemics
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Time sends messages about
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Value Power
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An object or visual feature of an environment with communication value
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artifact
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Artifacts are able to?
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-facilitate or inhibit interpersonal interaction -affect our mood and disposition
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In addition to individual emotions and the demands of the situation, Nonverbal communication is influenced by?
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culture and sex
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Immediacy behaviors are nonverbal behaviors that convey attraction or affiliation.
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true
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Trevor receives feedback from his public speaking instructor following his informative speech. Although he scores high on the content of the speech, he notices he was docked points for delivery due to speaking too fast, stumbling over his words, and having a monotone voice. Which of these vocal behaviors was not mentioned by the instructor?
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volume
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Gesturing to the other person after you both speak at the same time
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regulators