Chapter 4 Differences in Culture MKT 358

20 November 2022
4.9 (86 reviews)
71 test answers

Unlock all answers in this set

Unlock answers (67)
question
Which of the following means an understanding of how cultural differences across and within nations can affect the way business is practiced?
answer
cross-cultural literacy
question
Which of the following statements is true about culture?
answer
Multinational enterprises can themselves be engines of cultural change.
question
In a social context, the term values is used to describe the:
answer
abstract ideas about what a group believes to be good, right, and desirable.
question
In a society, actions of people directed toward one another are governed by a set of social rules called:
answer
norms
question
which of the following are social conventions concerning things such as the appropriate dress code in a particular situation, good social manners, eating with the correct utensils, neighborly behavior, and the like
answer
folkways
question
Which of the following best exemplifies violation of folkways best?
answer
Failing to greet a person you know
question
What is the difference between folkways and mores?
answer
Violating mores tends to bring more serious retribution than violating folkways
question
Which of the following best exemplifies violation of mores?
answer
committing a financial fraud
question
A difference in the attitudes of people toward time in different cultures is an example of which of the following in individual cultures?
answer
folkways
question
Which of the following statements is true about most Western societies?
answer
The value systems of many Western societies emphasize individual achievement.
question
Which of the following is an implication of high degree of managerial mobility in societies that emphasize individualism?
answer
Lack of company-specific experience, knowledge, and a network of contacts among managers
question
In the context of social structure, the American society is characterized by a low degree of:
answer
social stratification
question
The United Republic emphasizes individual performance and achievements in every sphere of society. Which of the following statements is true about the society of this country?
answer
The employees in this country will lack loyalty and commitment to a company.
question
One of the downsides to the emphasis on individualism is that it:
answer
is difficult to build teams within an organization to perform collective tasks.
question
Which of the following statements is true about the business implications of the Japanese society?
answer
There is a low degree of movement from company to company among managers and workers in Japan.
question
When compared to the American society, the Japanese society lacks:
answer
dynamism and entrepreneurship.
question
If a society emphasizes the group as the primary unit of social organization, it is most likely to:
answer
discourage employees from moving from company to company.
question
Which of the following statements is true about social stratification?
answer
Individuals are born into a particular social stratum.
question
A _____ system is a closed system of stratification in which social position is determined by the family into which a person is born, and change in that position is usually not possible during an individual's lifetime.
answer
caste
question
Which of the following statements is true about the class system in the United States when compared to the British class system?
answer
The class system in the United States is more pronounced than in Britain.
question
_____ refers to a condition where people tend to perceive themselves in terms of their class background, and this shapes their relationships with members of other classes.
answer
class consciousness
question
Which of the following is most likely to be the result of high degrees of class consciousness in societies?
answer
increase in the costs of production
question
_____ is an ethical system that has influenced behavior and shaped culture in parts of Asia, however it cannot be considered as a religion.
answer
confucianism
question
In 1904, _____ theorized that there was a relationship between Protestantism and the emergence of modern capitalism.
answer
Max Weber
question
According to Max Weber, Protestantism encouraged capitalism's development by:
answer
emphasizing on the importance of hard work and wealth creation for the glory of God and frugality.
question
Which of the following is a religion that prohibits the payment or receipt of interest, as it is considered to be usury?
answer
Islam
question
The rise of Islamic fundamentalism is, in part, a response to the:
answer
movement in traditional Islamic societies toward modernization.
question
Which of the following statements is true of Islam?
answer
Islam forbids the consumption of pork and alcohol.
question
Muslim countries are likely to be receptive to international businesses as long as those businesses:
answer
behave in a manner that is consistent with Islamic ethics.
question
A major distinction between a conventional bank and an Islamic bank is that Islamic banks
answer
cannot pay or charge interest
question
"Mudarabah" and the "murabaha" are:
answer
Islamic banking methods
question
Which of the following is true about the Islamic banking method — the mudarabah?
answer
A mudarabah contract is similar to a profit-sharing scheme.
question
Which of the following religions does not owe its founding to any one particular individual?
answer
Hinduism
question
Dharma, karma, and nirvana are terms related to:
answer
Hinduism
question
Many _____ believe that the way to achieve nirvana—a state of complete spiritual perfection— is to lead a severe ascetic lifestyle of material and physical self-denial, devoting life to a spiritual rather than material quest.
answer
Hindus
question
Which of the following statements is true about Hinduism?
answer
Hinduism supported India's caste system.
question
Max Weber argued that the ascetic principles embedded in _____ do not encourage entrepreneurial activity in pursuit of wealth creation because it is perceived that such activities make the attainment of nirvana more difficult.
answer
Hinduism
question
Hindus see mobility between castes as something that can be achieved through:
answer
spiritual progression and reincarnation
question
Mr. X finds it hard to dine with his American colleagues as his religion prohibits the consumption pork and alcohol. He also quit his previous job in a bank on the base that his religion considers the payment or receipt of interest as exploitative and unjust. According to this information, Mr. X is a follower of:
answer
Islam
question
Maya is a follower of a religion which emphasizes that individuals should be judged solely by their spiritual achievements. The caste Maya belongs to is of the highest order in her religion, and hence is highly respected. She also firmly believes that she was born into the high caste as a result of her spiritual development in her previous life. Maya follows:
answer
Hinduism
question
_____ was founded in India in the sixth century b.c. by Siddhartha Gautama, an Indian prince who renounced his wealth to pursue an ascetic lifestyle and spiritual perfection.
answer
Buddhism
question
What is the common aspect of the teachings of Hinduism and Buddhism?
answer
Both stress the afterlife and spiritual achievement rather than material progress
question
Which of the following statements is true about Buddhism?
answer
The emphasis on wealth creation that is embedded in Protestantism is not found in Buddhism.
question
Mr. X follows a religion that does not propagate the caste system. also, his religion emphasizes right seeing, thinking, speech, action, living, effort, mindfulness, and meditation as a route for spiritual transformation. according to this information, Mr. X can be considered a
answer
Buddhist
question
For more than 2,000 years until the 1949 Communist revolution, which of the following, which teaches the importance of attaining personal salvation through right action, was the official ethical system of China.
answer
Confucianism
question
_____ is a non-religious, ethical system principally followed in China, Korea, and Japan.
answer
Confucianism
question
_____ is not concerned with the supernatural, has little to say about the concept of a supreme being or an afterlife, and believes that loyalty to one's superiors is an absolute obligation?
answer
Confucianism
question
Which of the following statements is true of Confucianism?
answer
In Confucian thought, loyalty to one's superiors is regarded as a sacred duty.
question
China Innovation Inc. is a devout follower of Confucian ethics. Hence, it hires people who live by similar principles. Which of the following is most likely to be a characteristic of this company?
answer
The cost of doing business will be low for those companies that enter into a business with it
question
In a Confucian culture, loyalty of the subordinates to their superiors should be:
answer
reciprocated by the superiors by bestowing blessings on them.
question
Which of the following Confucian ethics is central to the Chinese concept of guanxi?
answer
Reciprocal obligations
question
A person seeking and receiving help through a guanxi network is:
answer
liable to a social sanction if he or she does not reciprocate when called upon.
question
_____ is the most widely spoken language in the world, and is increasingly becoming the language of international business.
answer
English
question
Chinese is the mother tongue of the largest number of people, but English is the most widely spoken language in the world. This indicates that:
answer
many people speak English as a second language.
question
Which of the following is an aspect of nonverbal communication?
answer
personal space
question
Which of the following statements best defines personal space?
answer
It is the comfortable amount of distance between you and someone you are talking with.
question
When schools emphasize respect for others, obedience to authority, honesty, neatness, being on time, and use a grading system, they are:
answer
indirectly teaching cultural values and norms.
question
The recent trend to outsource information technology jobs to countries such as India indicates that:
answer
a good education system is a determinant of national competitive advantage.
question
Managers at the Blue Dragon Inc., an international company with operations in China and the United States, are often heard complaining about the difficulties in achieving synergy and cooperation between the employees of both the countries. On extensive research it was concluded that the cultural differences between these countries, which resulted in different work-related values, caused the lack of cooperation. In order to effectively tackle this problem, Blue Dragon Inc. should:
answer
vary its management process and practices to account for these differences.
question
_____ isolated four dimensions—power distance, uncertainty avoidance, individualism versus collectivism, and masculinity versus femininity—that he claimed summarized different cultures.
answer
Geert Hofstede
question
Which of the following statements is true with regard to Geert Hofstede's cultural dimensions?
answer
Members of high uncertainty avoidance cultures had a strong need for rules and regulations.
question
According to Hofstede, in societies where _____ was emphasized, the ties between individuals were tight.
answer
collectivism
question
Which of the following is a characteristic of high uncertainty avoidance cultures?
answer
They allow a manager to tightly control the subordinates' initiatives.
question
A country characterized with low uncertainty avoidance and low masculinity will:
answer
be less resistant to change and less distinguishing between men and women in the same job.
question
Which of the following statements is true of Geert Hofstede's work on cultural dimensions?
answer
His work fails to consider that many countries have more than one culture.
question
Hofstede's _____ dimension focused on how a society deals with the fact that people are unequal in physical and intellectual capabilities.
answer
power distance
question
Which of the following is a criticism of Hofstede's four cultural dimensions?
answer
Certain social classes were excluded from Hofstede's work sample.
question
Hofstede's fifth dimension of Confucian dynamism captures:
answer
attitudes toward time, persistence, ordering by status, protection of face, respect for tradition, and reciprocation of gifts and favors.
question
Survival values typically stress the importance of:
answer
economic and physical security
question
Janet believes that the cultural group she belongs to is superior and is hence highly intolerant toward employees from the cultures of other countries. This behavior of Janet is known as:
answer
ethnocentrism
question
Which of the following best exemplifies ethnocentrism?
answer
Bryan's belief in the superiority of his culture has resulted in conflicts with his colleagues from different countries.