When disassembling a computer, it's okay to stack circuit boards on top of each other as long as you follow ESD protection rules.
True
False
answer
False
question
What diagnostic software is used by several manufacturers, and can run tests on keyboards, video, speakers, touchpad, optical drives, wireless LANs, motherboard, processor, ports, hard drive, and memory?
PC-Fixit
DiagNow
WinScan
PC-Doctor
answer
PC-Doctor
question
What do you call a connector on a motherboard that consists of pins that stick up from the board?
pin array
header
jumper
socket
answer
header
question
What is the very first step that should be taken when performing work with a computer?
You should back up any important data
You should ground yourself
You should power down the system and unplug it.
The components should be removed
answer
You should back up any important data
question
What is the second step in opening the case of a working computer?
press and hold down the power button for a moment
power down the system and unplug it open the case cover
back up important data
answer
power down the system and unplug it
question
Which statement is NOT a good practice when working inside a computer case?
don't touch a microchip with a magnetized screwdriver
remove loose jewelry
be sure to hold expansion cards by the edge connectors
don't touch the inside of a computer that is turned on
answer
be sure to hold expansion cards by the edge connectors
question
The motherboard sits on elevated screw holes or spacers to keep it from touching the case.
True
False
answer
True
question
When is it okay to touch the inside of a computer that is turned on?
When disassembling the computer
When using a multimeter to measure voltage output
When a qualified electrician is present
When reassembling the computer
answer
When using a multimeter to measure voltage output
question
What does a small triangle embedded on a connector signify?
the wire nearest the triangle is pin 1
the connector is optional and need not be attached
use caution when using the connector
the pin near the triangle should be matched with a circular pin
answer
the wire nearest the triangle is pin 1
question
When handling motherboards, cards, or drives, which statement is NOT accurate?
You should not touch edge connectors
You should not touch any soldered components on a card
You should not hold expansion cards by the edges
You should not touch chips on the device
answer
You should not hold expansion cards by the edges
question
What should be done after reassembling a laptop, but before installing the battery or AC adapter?
Press the power button to drain any electricity in the system
Remove the keyboard so that you can test proper voltage on the motherboard once the battery and/or AC adapter are reconnected.
Attack ESD strap alligator clip to a different grounding source
Gently shake the laptop to ensure nothing is loose inside of the case
answer
Gently shake the laptop to ensure nothing is loose inside of the case
question
Which component may be considered a field replaceable unit (FRU)?
LCD screen
power supply
hard drive
All of the above
answer
All of the above
question
A system always needs the 4-pin auxiliary power connector, and sometimes needs the P1 connector as well.
True
False
answer
False
question
What are round plastic or metal pegs that separate the motherboard from the bottom of the case known as?
standoff
elevator
insulator
header
answer
standoff
question
Which of the following statements regarding working inside a laptop computer is true?
When upgrading a laptop, you should use components that are the same brand as the laptop, or use only recommended components.
If an internal component needs replacing, you should always replace the component rather than disable it.
Repairing a laptop is always more cost effective than buying a new one.
The LCD screen of a laptop is never considered to be a field replaceable unit.
answer
When upgrading a laptop, you should use components that are the same brand as the laptop, or use only recommended components.
question
In what order should you install components into the case after disassembling a computer?
cards, motherboard, power supply, drives
drives, motherboard, cards, power supply
power supply, drives, motherboard, cards
motherboard, drives, cards, power supply
answer
power supply, drives, motherboard, cards
question
Some boards designed to support multiple PCIe video cards will have additional power connectors on the board to power wattage-hungry cards.
True
False
answer
True
question
If a ground strap is unavailable, what should be done to dissipate any ESD before working on a laptop?
Touch a non-painted metallic surface on the laptop
Move around prior to touching the device
Wash your hands
Touch any part of the laptop
answer
Touch a non-painted metallic surface on the laptop
question
Most manufacturers or retailers of laptops offer a warranty that lasts for at least how long?
90 days
3 years
2 years
1 year
answer
1 year
question
Which statement is true regarding the installation of the motherboard and connecting power?
you can use an adapter to convert two 6-pin connectors to a PCIe connector
a 4-pin power cord supplies supplemental power to the processor
the P1 connector is used for PCIe devices
there are typically three screw sets that hold the motherboard to the case
answer
a 4-pin power cord supplies supplemental power to the processor
question
Where should you clip your ESD strap when opening a computer case?
the floor
power supply
computer case
electrical outlet
answer
computer case
question
Immediately after you unplug the computer from the power outlet, you're safe to begin working inside the case.
True
False
answer
False
question
A system will always require what power connector?
P1 power connector
4-pin auxiliary
6-pin PCIe power connector
8-pin PCIe power connector
answer
P1 power connector
question
What type of connector is not typically found on the front panel header?
HDD LED
Power LED+
SATA controller
Power SW
answer
SATA controller
question
When removing screws while working on a laptop, what should be done with the screws?
They should be stored or labeled
They should be disposed of
They should be painted to indicate where they go
They should be left inside the case of the laptop
answer
They should be stored or labeled
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