Chapter 13 - Hardware Support A+

25 July 2022
4.7 (114 reviews)
30 test answers

Unlock all answers in this set

Unlock answers (26)
question
A hard boot takes more time than a soft boot. True or False
answer
True
question
The Advanced Boot Options menu appears when a user presses F8 as Windows is loading. True or False
answer
True
question
There is no option for networking access when using Safe Mode. True or False
answer
False
question
A Windows 7 system repair disc can be created using the Backup and Restore utility. True or False
answer
True
question
As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine. True or False
answer
False
question
What is responsible for getting a system up and going and finding an OS to load? Windows Boot Loader Startup BIOS Setup BIOS BootMgr
answer
Startup BIOS
question
What is the name of the program that reads the settings in the Boot Configuration Data (BCD) file and manages the initial startup of the OS? MBR program Session Manager program Windows Boot Loader Windows Boot Manager
answer
Windows Boot Manager
question
What program is used to start the part of the Win32 subsystem that displays graphics? Winlogon.exe Ntoskrnl.exe Smss.exe Lsass.exe
answer
Smss.exe
question
Under the Advanced Options screen, what startup option should be enabled in order to view what did and did not load during the bootup? Event Viewer Boot Logging Safe Mode with Networking Windows Boot Manager
answer
Boot Logging
question
In Windows 7, what startup option can be used to restore the registry settings from the previous login? Last Known Good Configuration System Restore Debugging Mode Safe Recovery
answer
Last Known Good Configuration
question
What command that can be used to manage hard drives, partitions, and volumes? wpeinit bootrec bdcedit diskpart
answer
diskpart
question
In order to remove any partition or volume information from a selected disk, what diskpart command should be used? format select partition clean create partition primary
answer
clean
question
What command can be used to scan for Windows installations not stored in the BCD? bootrec /scanOS bootrec /fixmbr bootrec /fixboot bcdedit
answer
bootrec /scanOS
question
The Advanced Boot Options screen can be displayed by pressing what key during the boot sequence? F4 F8 F10 F12
answer
F8
question
What key will cause the Windows Boot Manager to appear as long as it is pressed during the Windows startup process? F8 spacebar F5 Enter
answer
spacebar
question
What command can be used to check for file system errors? System Restore MSconfig sfc /scannow chkdsk /r
answer
chkdsk /r
question
What is a typical symptom that might indicate the MBR record is damaged? loud clicking noise invalid partition table error RAID not found error message invalid boot disk erorr
answer
invalid partition table error
question
If you suspect corrupted system files are causing issues, what command can be run to search for and replace the corrupted files? chkdsk /scannow sfc /scannow sfc /r chkdsk /r
answer
sfc /scannow
question
What is the file name given to the Windows kernel? kern.sys Ntoskrnl.exe Hal.dll Winkernel.exe
answer
Ntoskrnl.exe
question
Where is the Windows system registry hive? C:Windowsreg C:Windowssettingsconfig C:Windowsetchive C:WindowsSystem32Config
answer
C:WindowsSystem32Config
question
What command can be used to repair a dual boot system? bootsect bootrec bcdedit bootrep
answer
bootsect
question
What dynamic link library handles low-level hardware details? Ntoskrnl.exe Smss.exe Hal.dll Winlogon.exe
answer
Hal.dll
question
Registry files, if deleted, can be restored from those saved in what folder? C:WindowsSystem32WinBackup C:WindowsSystem32ConfigRegBack C:WindowsSystem32ConfigHive C:WindowsRegBack
answer
C:WindowsSystem32ConfigRegBack
question
What command can be issued within Windows RE to enable networking? ifconfig start netconf load wpeinit netsh if up
answer
wpeinit
question
What Windows process is responsible for authenticating users? Lsass.exe Smss.exe Csrss.exe Ntoskrnl.exe
answer
Lsass.exe
question
What two programs are utilized when Windows resumes from hibernation, depending on the motherboard's BIOS/UEFI? winload.exe winresume.exe winwake.efi winresume.efi
answer
winresume.exe winresume.efi
question
What error messages indicate that the MBR sector is damaged, or the active partition is corrupt or missing? (Choose all that apply.) No boot device found Error loading operating system Missing operating system Invalid partition table
answer
Error loading operating system Missing operating system Invalid partition table
question
What events can occur during BootMgr's role in startup? (Choose all that apply.) -POST is performed -MBR program searches for partition table -the settings in the BCD are read -Dual-boot menu is displayed
answer
the settings in the BCD are read Dual-boot menu is displayed
question
What are some of the responsibilities of the kernel during the startup process? (Choose all that apply.) Activates the HAL starts critical services Loads system registry hive Starts the Session Manager
answer
Activates the HAL starts critical services Starts the Session Manager
question
Which of the following text error messages can indicate that BIOS could not find a hard drive? (Choose all that apply). Drive not recognized No boot device available Hard drive not found A disk read error occurred
answer
No boot device available Hard drive not found