BIS CHAPTER 9

Which of the following is a business-related consequence of successful software? A. Increased revenues B. Damage to brand reputation C. Increased liabilities D. Increased expenses

Which of the following is a business-related consequence of failing software? A. Decrease productivity B. Damage to brand reputation C. Increased liabilities D. All of the above

What is the systems development life cycle? A. Involves establishing a high-level plan of the intended project and determining project goals B. Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system C. Involves describing the desired features and operations of the system D. The overall process for developing information systems from planning and analysis through implementation and maintenance

What is the overall process for developing information systems from planning and analysis through implementation and maintenance? A. Systems development life cycle B. Project management C. Systems management D. Project development life cycle

Which of the following represents the phases in the SDLC? A. Plan, analysis, design, test, maintain, develop, implement B. Analysis, plan, design, test, develop, maintain, implement C. Plan, analysis, design, develop, test, implement, maintain D. Analysis, plan, develop, design, test, implement, maintain

What is the analysis phase in the SDLC? A. Involves establishing a high-level plan of the intended project and determining project goals B. Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system C. Involves describing the desired features and operations of the system D. Involves placing the system into production so users can begin to perform actual business operations with the system

Which phase of the SDLC gathers business requirements? A. Plan B. Analysis C. Test D. Design

What is a business requirement? A. The nonspecific business requests the system must meet to be successful B. The specific business requests the system must meet to be successful C. The nonspecific methodology the system must meet to be successful D. The specific methodology the system must meet to be successful

What is the design phase in the SDLC? A. Involves establishing a high-level plan of the intended project and determining project goals B. Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system C. Involves describing the desired features and operations of the system D. Involves placing the system into production so users can begin to perform actual business operations with the system

What is the implementation phase in the SDLC? A. Involves establishing a high-level plan of the intended project and determining project goals B. Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system C. Involves describing the desired features and operations of the system D. Involves placing the system into production so users can begin to perform actual business operations with the system

What is a set of policies, procedures, standards, processes, practices, tools, techniques, and tasks that people apply to technical and management challenges? A. SDLC B. Methodology C. Waterfall D. Agile

Which of the following is an issue related to the waterfall methodology? A. Flaws in accurately defining and articulating the business problem B. Managing costs, resources, and time constraints C. Assumes users can specify all business requirements in advance D. All of the above

What consists of a series of tiny projects? A. Waterfall methodology B. Iterative development C. Agile methodology D. All of the above

Which methodology aims for customer satisfaction through early and continuous delivery of useful software components developed by an iterative process with a design point that uses the bare minimum requirements? A. RAD methodology B. Agile methodology C. Waterfall methodology D. Extreme programming

Which of the following describes agile? A. Fast and efficient B. Small and nimble C. Lower cost D. All of the above

Which of the following is not a primary form of agile methodology? A. RAD B. SDLC C. RUP D. SCRUM

What is an activity-based process in which each phase in the SDLC is performed sequentially from planning through implementation and maintenance? A. RAD methodology B. Agile methodology C. Waterfall methodology D. Extreme programming

What emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes of a system to accelerate the systems development process? A. RAD methodology B. Agile methodology C. Waterfall methodology D. Extreme programming

What breaks a project into tiny phases, and developers cannot continue on to the next phase until the first phase is complete? A. RAD methodology B. Agile methodology C. Waterfall methodology D. Extreme programming

What is the success rate for a project using the waterfall methodology? A. 1 in 10 B. 2 in 10 C. 4 in 10 D. 8 in 10

Which of the following is a fundamental of the RAD methodology? A. Focus initially on creating a prototype that looks and acts like the desired system B. Actively involve system users in the analysis, design, and development phases C. Accelerate collecting the business requirements through an interactive and iterative construction approach D. All of the above

Which methodology provides a framework for breaking down the development of software into four gates? A. SCRUM B. XP C. RAD D. RUP

Which of the following is not one of the four gates in the RUP methodology? A. Inception B. Collaboration C. Construction D. Transition

Which gate in the RUP methodology expands on the agreed-upon details of the system, including the ability to provide an architecture to support and build it? A. Inception B. Elaboration C. Construction D. Transition

Which gate in the RUP methodology includes building and developing the project? A. Inception B. Elaboration C. Construction D. Transition

Which methodology is owned by IBM? A. SCRUM B. XP C. RAD D. RUP

Which methodology uses small teams to produce small pieces of deliverable software using sprints, or 30-day intervals, to achieve an appointed goal? A. SCRUM B. XP C. RUP D. RAD

Which methodology ends each day or begins with a stand-up meeting to monitor and control the development effort? A. SCRUM B. XP C. RUP D. RAD

How many days is a typical sprint in the Scrum methodology? A. 2 days B. 10 days C. 30 days D. 90 days

What is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems? A. In-sourcing B. Outsourcing C. Business process outsourcing D. Offshore outsourcing

What is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house? A. In-sourcing B. Outsourcing C. Business process outsourcing D. Offshore outsourcing

What is it called when a company uses organizations from developing countries to write code and develop systems? A. In-sourcing B. Outsourcing C. Business process outsourcing D. Offshore outsourcing

Which of the following is a benefit an organization can receive from outsourcing? A. Financial savings B. Increase technical abilities C. Market agility D. All of the above

Which of the following is the primary reason why companies outsource? A. Tap outside sources of expertise B. Concentrate resources on core business C. Reduce headcount and related expenses D. Better manage the costs of internal processes

Which of the following is the least common reason why companies outsource? A. Tap outside sources of expertise B. Concentrate resources on core business C. Reduce headcount and related expenses D. Better manage the costs of internal processes

What is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements? A. Project management B. Project management software C. Scope D. None of the above

What are the three primary variables (or triple constraints) in any project? A. Time, cost, expense B. Time, expense, requirements C. Time, cost, scope D. Time, cost, quality

What is the number one reason that IT projects fall behind schedule or fail? A. Change in business goals during the project B. Lack of support from business management C. Poor planning or poor project management D. Change in technology during the project

Which of the following is a characteristic of a successful project? A. Delivered on time B. Delivered within budget C. Meets the business' requirements D. All of the above

What is a project? A. A temporary activity undertaken to create a unique product, service, or result B. The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project C. Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project D. Represent key dates when a certain group of activities must be performed

What are project deliverables? A. A temporary endeavor undertaken to create a unique product or service B. The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project C. Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project D. Represent key dates when a certain group of activities must be performed

What is a project manager? A. The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project B. Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project C. Represent key dates when a certain group of activities must be performed D. An individual who is an expert in project planning and management

Which of the following does a project manager perform? A. Defines and develops the project plan B. Tracks the plan to ensure all key project milestones are completed on time C. Expert in project planning and management D. All of the above

What is an internal department that oversees all organizational projects? A. Project deliverables B. Project scope C. Project management office D. Project milestones

Who are individuals and organizations actively involved in the project or whose interests might be affected as a result of project execution or project completion? A. Project manager B. Project stakeholders C. Executive sponsor D. All of the above

Who is the person or group who provides the financial resources for the project? A. Project manager B. Project stakeholders C. Executive sponsor D. All of the above

The PMI develops procedures and concepts necessary to support the profession of project management. Which of the following is not one of the three areas it focuses on? A. The distinguishing characteristics of a practicing professional (ethics) B. The content and structure of the profession's body of knowledge (standards) C. Change in business goals during project planning (management) D. Recognition of professional attainment (accreditation)

What are project constraints? A. Specific factors that can limit options B. Factors that are considered to be true, real, or certain without proof or demonstration C. Quantifiable criteria that must be met for the project to be considered a success D. A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities

What are project assumptions? A. Specific factors that can limit options B. Factors that are considered to be true, real, or certain without proof or demonstration C. Quantifiable criteria that must be met for the project to be considered a success D. A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities

What is a project charter? A. Specific factors that can limit options B. Factors that are considered to be true, real, or certain without proof or demonstration C. Quantifiable criteria that must be met for the project to be considered a success D. A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities

An organization must identify what it wants to do and how it is going to do it. What does the "what" part of this question focus on? A. Justification of the project B. Definition of the project C. Expected results of the project D. All of the above

An organization must identify what it wants to do and how it is going to do it. What does the "how" part of this question focus on? A. Justification of the project B. Definition of the project C. Analysis of project risks D. Expected results of the project

Which of the following is not a technique for choosing strategic projects? A. Categorize projects B. Perform a financial analysis C. Focus on organizational goals D. Develop a project plan

What is project scope? A. Quantifiable criteria that must be met for the project to be considered a success B. Products, services, or processes that are not specifically a part of the project C. Any measurable, tangible, verifiable outcome, result or item that is produced to complete a project or part of a project D. Defines the work that must be completed to deliver a product with the specified features and functions

What are project objectives? A. Quantifiable criteria that must be met for the project to be considered a success B. Products, services, or processes that are not specifically a part of the project C. Any measurable, tangible, verifiable outcome, result or item that is produced to complete a project or part of a project D. Defines the work that must be completed to deliver a product with the specified features and functions

What do SMART criteria for successful objective creation include? A. Specific, metrics, agreed upon, real, time valued B. Specific, measurable, agreed upon, realistic, time framed C. Specific, measurable, accurate, real, time valued D. Specific, metrics, agreed upon, realistic, time framed

Which of the following is not a characteristic of a well-defined project plan? A. Prepared by the project manager B. Easy to read C. Appropriate to the project's size D. Communicated to all key participants

What is the most important part of the project plan? A. Gantt chart B. Specification C. Communication D. None of the above

What is a graphical network model that depicts a project's tasks and the relationships between those tasks? A. Gantt chart B. PERT chart C. Dependency D. All of the above

What is the logical relationship that exists between the project tasks, or between a project task and a milestone? A. Resource B. Task C. Dependency D. Activity

What is a simple bar chart that depicts project tasks against a calendar? A. Gantt chart B. PERT chart C. Dependency D. All of the above

What type of chart typically displays the critical path? A. Gantt chart B. PERT chart C. All of the above D. None of the above

What is the critical path? A. The path from resource to task that passes through all critical components of a project plan B. The path between tasks to the projects finish that passes through all critical components of a project plan C. The path from start to finish that passes through all the tasks that are critical to completing the project in the shortest amount of time D. The path from start to finish that passes through all the tasks that are critical to completing the project in the longest amount of time

In a Gantt chart tasks are listed __________ and the project's time frame is listed ____________. A. Vertically, horizontally B. Horizontally, vertically C. Vertically, Vertically D. Horizontally, horizontally

Which of the following includes a common reason why change occurs? A. A misunderstanding of the initial scope B. Shifts in planned technology that force unexpected and significant changes to the business C. An omission in defining initial scope D. All of the above

Which of the following is not a guideline for effectively dealing with change management? A. Institute change management policies B. Seek change C. Anticipate change D. Stop change

What is the outsourcing option that includes the most remote location and indirect customer control? A. Onshore outsourcing B. Nearshore outsourcing C. Offshore outsourcing D. None of the above

What is the outsourcing option that includes the closest location and direct customer control? A. Onshore outsourcing B. Nearshore outsourcing C. Offshore outsourcing D. None of the above

All of the following are challenges of outsourcing, except: A. Contract length B. Competitive edge C. Confidentiality D. Reduced frustration and expense related to hiring and retaining employees in an exceptionally tight job market

Which of the following is an outsourcing challenge caused by contract length? A. Difficulties in getting out of a contract B. Problems in foreseeing future issues C. Problems in reforming an internal IT department D. All of the above

Traditional business risk models typically ignored software development, largely because most organizations considered the impact from software and software development on the business to be minor.

Preventing liabilities is a business-related consequence of failed software.

The implementation phase involves taking all of the detailed design documents from the design phase and transforming them into the actual system.

The traditional waterfall methodology is a sequential, activity-based process in which each phase in the SDLC is performed sequentially from planning through implementation and maintenance.

A prototype is a smaller-scale representation or working model of the users' requirements or a proposed design for an information system.

Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.

In-sourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

Offshore outsourcing is using organizations from developing countries to write code and develop systems.

Human resources is the most common outsourced function.

Project milestones are any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project.

Project deliverables represent key dates when a certain group of activities must be performed.

In the past, outsourcing was often used tactically, as a quick-fix, short-term solution to a particular need or problem which did not form part of an overall business strategy.