Ch 4 SMM Rules of Engagement

1 December 2022
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28 test answers

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When companies purchase the right to demand people's attention through a billboard or radio ad, that is called
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interruption marketing
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Which of the following is an example of the passive approach to engagement?
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Searching for mentions of a business and its competition
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In order to be successful using social media, a company needs to
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interact with the community.
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It is important to have a ________ on social media in order to build common ground and trust.
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personality
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It is particularly important to adapt messages when communicating with international audiences on social media
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because of the potential cultural differences.
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An effective permission marketer earns the attention of the audience.
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True
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Many marketers are correct in assuming that people want to receive marketing messages on social media.
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False
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When making ethical decisions on social media, it is important to use the principles described in the text as a starting point.
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True
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The PARC resources described in the text represent Participatory, Authentic, Resourceful and Content.
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False
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Social media marketers should start with the active engagement strategy first.
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False
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How much people trust you is less important than the overall number of fans and followers you have.
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False
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When first engaging in social media, it is important to listen first before creating content.​
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True
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According to the text, traditional advertising has no value to consumers.​
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False
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Most people use social media because they are looking for discounts and deals.
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False
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The code of ethics for SMM marketing is the same as for traditional marketing.​
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False
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Being honest is one way for a company to build credibility.​
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True
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Authenticity can be described as
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telling the truth in a personable and genuine manner.
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With a global audience, which of the following should be avoided in your content?​
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Expressions Helpful proverbs Folksy, friendly sayings Sarcasm (All of these should be avoided)
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Which of the following is not an example of permission marketing?
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Viewing an online ad on a mobile phone.
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According to the social media rules of engagement, which of the following is not recommended?​
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Sticking to a marketing message regardless of the social channel
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Which of the following is not considered one of the rules of engagement?​
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​Entertaining your audience
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Why is communicating with citizens from countries other than the U.S. important for a social media marketer?​
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Social media is international, with adoption and usage on the rise in many countries.
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Which of the following statements is false?
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Steering the conversation and message is one example of a company being participatory in social media.
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Social media marketing ethics involve all of the following except:​
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​employing information gathering software on social profiles.
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Which of Walmart's social media strategies was considered successful?​
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​Its Facebook page
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Why is it important to understand the rules of engagement in social media?
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It helps avoid potentially costly mistakes.
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Which of the following is not part of an active engagement strategy?​
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​Broadcasting messages.
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The passive engagement strategy focuses on​:
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listening