Career Planning: Conflict in the Workplace

8 June 2023
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10 test answers

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question
Unpredictable policies can result in conflict because employees may ______.
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d. All of the above
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The purpose of conflict resolution is to settle disputes without ______.
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b. Hurting feelings
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Your body's automatic, physical response to conflict is called ______.
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c. Stress
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Conflict in the workplace is ______.
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c. Sometimes negative, sometimes positive
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Withdrawal from a conflict is best used when ______.
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a. Neither side can reach an agreement
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The problem with saying something hurtful during a heated conflict is that you can damage your relationships because you ______.
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c. Can't take back what you've said
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It is important to define the problem during conflict resolution because both parties ______.
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b. Need to agree on the problem to solve it
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Jeremy wants to avoid conflict with his new coworkers. He should ______.
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b. Treat them all with respect
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A personality difference can be caused by a difference in ______.
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b. Attitude
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Which of the following statements is the best way to state your position in a conflict?
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b. "I feel betrayed by what was said about me."