BUS 217 CH 2 Quiz

31 August 2022
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question
The term used to describe the condition of working together to meet complex challenges is ______.
answer
Collaboration
question
Which of the following is a disadvantage of working in teams?
answer
Cost and time
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Which of the following is an advantage of working in teams?
answer
Increased acceptance of a solution
question
Which of the following is true when it comes to collaborative writing?
answer
Establish clear processes.
question
A website that allows anyone with access to add new material and edit existing materials is referred to as a ______.
answer
Wiki
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A system that organizes and controls website content and can include features that help team members work together on webpages and other documents is referred to as a​ ___________________ system.
answer
Content management
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Criticism that focuses on the process and outcomes of communication is referred to as _________.
answer
Constructive feedback
question
Which of the following is the first step in preparing for a meeting?
answer
Make sure the meeting is really necessary.
question
Which type of meeting can dramatically reduce costs and resource usage reduce wear and tear on employees, and give teams a wider pool of expertise?
answer
Virtual meetings
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Which of the following enables realistic conferences in which participants thousands of miles apart almost seem to be in the same room?
answer
Telepresence
question
Which is the correct order of the five effective listening steps?
answer
Receiving, decoding, remembering, evaluating, and responding
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What is a characteristic of effective listeners?
answer
They stay focused on the speaker and the content
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What is a characteristic of ineffective listeners?
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They are unable to distinguish main points from details.
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How many words per minute can be processed by listeners?
answer
500 or more
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What is the term used to describe when listeners mold messages to fit their own conceptual frameworks?
answer
Selective perception
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What is the interpersonal process of sending and receiving information both intentionally and unintentionally, without using written or spoken language?
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Nonverbal communication
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What often increases the pitch and pace of your speaking voice?
answer
Fear
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Which of the following is true regarding nonverbal communication?
answer
Your face is the primary vehicle for expressing your emotions.
question
What is the general rule for introductions in a business setting?
answer
The lower-ranking person is introduced to the senior ranking person.
question
Which of the following is true regarding etiquette during a business meal?
answer
Leave business documents under your chair until entree plates have been removed.